If you have any questions, they may be answered in our in-depth Question and Answer Section located below
Categories:
To assist with any problems that may occur after purchase
Q: For the warranty does the system have to be installed by an Absolute Ozone technician?
Q: How do I obtain warranty/non warranty repairs?
A: Contact us for an RMA#
Then, when sending the unit back please indicate the following
1. Project, contact name, mailing address and telephone
2. Installer/Mechanical Contractor
3. Serial # and date of purchase
4. The date of failure
5. A description of the failure
6. All shipping documents should clearly state "Warranty Repair" and indicated RMA number.
7. Ensure that you indicate on the shipment, value for customs $10
Absolute Ozone is not responsible for double taxes or duties resulted from improper shipping documentation.
Q: What sort of maintenence is required, where do I purchase the spare parts?
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