"Right On Spec" Warranty:

"If a product we send you doesn't meet or exceed our published specifications, call us. We'll send you one that does."

INDUSTRY'S FIRST ABSOLUTE WARRANTY

We aren't saying other companies' ozone generators may be out of spec when you get them, just that if you get something from Absolute Ozone®, it's right or it's replaced.

Here in all it's elegant simplicity is our standard warranty.

"All Absolute Ozone® products are warranted against defects in materials and workmanship for a period of three year from the date of shipment. The liability of Absolute Ozone® is limited to the defective product value only." *

But for us, it wasn't enough, because it didn't cover the performance of our products. So we came up with the Absolute Ozone® "Right On Spec" Warranty:

"If a product we send you doesn't meet or exceed our published specifications, call us. We'll send you one that does."

So, you see it is a risk free offer! You're covered if it's not right on its specs, and you're covered if it's not right any other way. It's just our way of saying we'll do our very best to send you a product to meet your needs, and if it doesn't, we'll do our very best to fix it or replace it.

That's just the Absolute Ozone® way of doing business.

Absolute Ozone® Three Year Limited Warranty

The limited warranty set forth below applies to products manufactured by Absolute Ozone 10712 - 181 Street, Edmonton, AB., T5S 1K8, Canada, and sold by Absolute Ozone and its authorized dealers. This limited warranty is given only to the first retail purchaser of such products and is not transferable to any subsequent owners or purchasers of such products.

Absolute Ozone warrants that Absolute Ozone or Absolute Ozone authorized dealers will repair or replace, at Absolute Ozone’ option, any part of such products proven to be defective in materials or workmanship within three (3) years from data of original purchase.  Parts are covered under the three (3) year warranty when and only when required operating conditions and procedures as described in this manual are performed and provided. This Warranty specifically excludes any components not manufactured by Absolute Ozone that are external to the products covered, such as pumps, air compressors, monitors, tanks, or related components. Absolute Ozone will assist with warranty claims for such components purchased through Absolute Ozone; limited to the extent of the manufacturer’s standard warranty.  ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY FOR THE BALANCE OF THE ORIGINAL THREE (3) YEAR WARRANTY PERIOD.

NOTE: ANY WORK PERFORMED ON ABSOLUTE OZONE PRODUCTS WITHOUT PRIOR AUTHORIZATION FROM ABSOLUTE OZONE WILL AUTOMATICALLY VOID THIS WARRANTY. ANY ABSOLUTE OZONE PRODUCT MUST BE RETURNED TO ABSOLUTE OZONE PREPAID, FOR WARRANTY EVALUATION.  THE OZONE CELL CONTAINS TAMPER PROOF DEVICE. ANY ATTEMPT TO OPEN THE CELL WILL NOT ONLY VOID THE WARRANTY, BUT WILL VOID A POSSIBILITY OF OBTAINING ANY SERVICE BY ABSOLUTE OZONE.

THIS LIMITED WARRANTY DOES NOT INCLUDE ANY OF THE FOLLOWING: 

(a) Any labor charges for troubleshooting, removal, or installation of such parts;

(b) Any repair or replacement of such parts necessitated by faulty installation, or improper operating procedures and conditions, misuse, abuse, negligence, accident, fire, flood, repair materials, and/or unauthorized accessories;

(c) Any such products installed without regard to required local codes and accepted trade practices;

(d) Damage caused by water passing through unit;

(e) Damage caused by operating bellow or above specified working pressure;

(f) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSE, AND SUCH WARRANTIES ARE HEREBY DISCLAIMED; AND

(g) ABSOLUTE OZONE SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF SUCH PRODUCTS, LOST PROFITS, DIRECT DAMAGES, INDIRECT DAMAGES, CONSEQUENTIAL DAMAGES AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE:

Absolute Ozone

10712 – 181 Street, Edmonton, Alberta, T5S 1K8, Canada

Customer Service: 780-486-3761

Fax: 780-486-3763
Web: www.absoluteozone.com
Email: info@absoluteozone.com

Please provide the following information:

1.       Project, contact name, mailing address and telephone

2.       Installer/Mechanical Contractor

3.       Serial # and date of purchase

4.       The date of failure

5.       A description of the failure

6.       All shipping documents should clearly state “Warranty Repair” and indicated RMA number. Absolute Ozone is not responsible for double taxes or duties resulted from improper shipping documentation.